Due to the digital and customized nature of this service, payments are non-refundable once work on your seating chart has begun.
If you cancel your order before work has commenced, you may request a full refund. Once your guest information has been submitted and customization has begun, the payment is non-refundable.
If you need to make changes to your seating assignments before your event, please contact us. Changes may be accommodated subject to the package terms.
